Head & Neck Tumor Program Patient Navigator

Contact the Norton Cancer Institute Head & Neck Tumor Program Patient Navigator

Abbey Overstreet, R.N., OCN, Norton Cancer Institute Head & Neck Tumor Program patient navigator, helps patients and their families with the challenges that come with a tumor diagnosis. She is a registered nurse and an advocate for patients and families, providing information and support through diagnosis, treatment and beyond.

Patient navigator services are free and available as needed by patients and families.

Whether it’s financial concerns, confusion about a diagnosis or uncertainty about a treatment plan — we believe it’s our job not to let these barriers get in the way of timely care for our patients.

The patient navigator also can handle your physician’s referral to the Head & Neck Tumor Program. The patient navigator manages referrals, collects records and keep your referring provider up to date on all courses of action, so they remain integrated into your care.

Patient navigators are available through the four Norton Cancer Institute Resource Centers.

These oncology-certified patient navigators are here to connect patients with the support and information they need.

What to Expect From the Head & Neck Tumor Program Patient Navigator

  • Coordinates care and helps streamline appointments, allowing for more timely treatment
  • Identifies and assists with any barriers to cancer care, such as educational, financial, transportation, language, cultural or communication barriers
  • Supports the educational, emotional and social needs of patients and families
  • Provides one-on-one education to help patients and families understand diagnosis and treatment options
  • Links patients, families and caregivers to community resources to address specific needs during the cancer treatment experience

Norton Cancer Institute

Regional Leader in Cancer Care

  • First in the world to treat a patient with a novel combination therapy for newly diagnosed acute leukemia
  • First in the world to treat a solid tumor patient with ONC-841, a novel immunotherapy drug targeting the SIGLEC-10 immune checkpoint molecule
  • Access to over 170 clinical trials, offering local patients the same leading-edge options available at top national centers
  • Nationally recognized center for early-phase research, with 23 active Phase 1 clinical trials underway
  • Patients from 20-plus U.S. states and two foreign countries have chosen Norton Cancer Institute for innovative cancer care
  • Only in Kentucky: Home to a state-of-the-art Norton Cancer Institute Genomics Lab, with support from the Norton Healthcare Foundation and Steven Vanover Foundation, enabling highly precise, genetically targeted cancer therapies
  • Gamma Tile Center of Excellence, as well as a two-time Novalis certification for setting the standard for stereotactic radiation
  • Subspecialized, board-certified oncologists leading cancer research and treatment advancements
  • Same-day or next-day appointments for newly diagnosed patients, plus multiple locations and valet parking to facilitate access to care
  • Multidisciplinary clinics to provide same-day, same-location access to multiple specialists for more convenient, coordinated care
  • Fully accredited by the American College of Surgeons Commission on Cancer, the National Accreditation Program for Breast Centers and the American College of Radiology

Care Designed With You in Mind

  • Comprehensive patient support, with five Norton Cancer Institute Resource Centers throughout Louisville and Southern Indiana, a patient navigator program, Norton Cancer Institute Behavioral Oncology Program, Norton Palliative Care Program, classes and events, art and music therapy, genetic counseling, nutrition services, financial counseling, pastoral care, and more
  • Medicare, Medicaid and most major insurances accepted, ensuring broad access to care
  • Specialty pharmacy services offer timely, accurate prescriptions with direct pharmacist-provider collaboration
  • 24/7 access to care tools via Norton MyChart — message providers, manage appointments, refill prescriptions and more
  • The Norton Healthcare Foundation, the philanthropic arm of Norton Healthcare’s not-for-profit adult-care services, continuously supporting the purchase of new equipment, programs, education and funding of research to ensure our patients stay up to date with medical advances and technology

Awards and Accreditations

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